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Aws was/is extraordinarily careful when it comes to suspending accounts, even for non payment. Only verified malicious use of their services resulted in suspens

Aws was/is extraordinarily careful when it comes to suspending accounts, even for non payment. Only verified malicious use of their services resulted in suspension. There are probably edge cases I didn’t get exposed to, but stuff like this didn’t happen and if it did I’m 95% certain they would take it very seriously and resolve it asap favorably to the customer. Amazon has a leadership principle around customer obsession, and it generally resulted in making things better for the customers even at Amazon’s expense (I.e., prolonged non payment not resulting in suspension and rebates and credits back for bill shock, etc). Again I’m sure folks can find counter stories - it’s an ultra mega corp for sure. But the culture was definitely oriented on our customers favor.

EVa5I7bHFq9mnYK 4y ago
That wasn't my experience. They banned me while I was trying things out, for some baseless suspicion of an infraction. Just rented some cheap server from Hetzner, did the job well.
- thenickdude 4y ago
  Hetzner banned my account on day 2, lol. At least they didn't charge me for my server (that billing would have happened at the end of the month). A friend of mine had the same experience with them.
  - EVa5I7bHFq9mnYK 4y ago
    They are really sensitive to two things: address confirmation, in case you want to avoid 19% VAT, and mining for SIA)
    - thenickdude 4y ago
      They weren't even happy with my verification using a live selfie with my passport (i.e. by live video camera stream). I think they didn't like that I ran my dedicated server for about 6 hours and then shut it down. I was testing software for the upcoming macOS Ventura release, and I only needed 6 hours of initial usage, and then 6 further hours a few weeks later (when a new developer beta dropped) but they closed down my account on the second day. AWS had no trouble taking my money, so with some finagling I was able to use them instead: https://github.com/thenickdude/proxmox-on-ec2 https://github.com/thenickdude/proxmox-on-ec2

EVa5I7bHFq9mnYK 4y ago

That wasn't my experience. They banned me while I was trying things out, for some baseless suspicion of an infraction. Just rented some cheap server from Hetzner, did the job well.

thenickdude 4y ago
Hetzner banned my account on day 2, lol. At least they didn't charge me for my server (that billing would have happened at the end of the month). A friend of mine had the same experience with them.
- EVa5I7bHFq9mnYK 4y ago
  They are really sensitive to two things: address confirmation, in case you want to avoid 19% VAT, and mining for SIA)
  - thenickdude 4y ago
    They weren't even happy with my verification using a live selfie with my passport (i.e. by live video camera stream). I think they didn't like that I ran my dedicated server for about 6 hours and then shut it down. I was testing software for the upcoming macOS Ventura release, and I only needed 6 hours of initial usage, and then 6 further hours a few weeks later (when a new developer beta dropped) but they closed down my account on the second day. AWS had no trouble taking my money, so with some finagling I was able to use them instead: https://github.com/thenickdude/proxmox-on-ec2 https://github.com/thenickdude/proxmox-on-ec2