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Why does customer goodwill matter at all? Even if they make everyone absolutely hate using Windows, what are customers going to do, switch to a different OS?
by midoridensha 4y ago
Why does customer goodwill matter at all? Even if they make everyone absolutely hate using Windows, what are customers going to do, switch to a different OS? Decades of experience has shown that people will whine and complain endlessly about Windows, that this is the last straw, and how they're going to switch to Linux "real soon now", and they never do.
- wlesieutre 4y agoThese days? They won’t lose all their business users immediately, but the shitty $300 laptops with 15” 1366x768 displays are being chipped away at by iPads and Chromebooks, and the less shitty laptops could mostly be replaced by a MacBook Air which is a frighteningly capable computer. I do think making their OS worse is accelerating this.