When every major mobile or desktop OS update comes with compulsory interface changes, hiding some routine action, it breaks down many users’ faith in themselves

When every major mobile or desktop OS update comes with compulsory interface changes, hiding some routine action, it breaks down many users’ faith in themselves to figure out how to do things on their computers or phones, making them more susceptible to tech support scams and other online malice, but especially older users who patiently wrote down the steps for important but infrequent operations.