I'm a little baffled my comment was downvoted, too; and it's another one of those instances where I wish there was a requirement to give a reason for downvoting

I'm a little baffled my comment was downvoted, too; and it's another one of those instances where I wish there was a requirement to give a reason for downvoting on HN. I'm not sure what on earth about my original comment there could be considered as 'negative', or 'factually incorrect'. I simply provided an honest anecdotal account of my experience with the service; which I feel is relevant to the conversation.