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All developers should spend time working in support. That time will make them appreciate the incredible power and utility that documentation provides to everyon
by manv1 4y ago
All developers should spend time working in support. That time will make them appreciate the incredible power and utility that documentation provides to everyone...including your future self.
- convolvatron 4y agoI find it to be really interesting for the first day or two...then I realize that our customers are often really terrible people using our product for really bad reasons and it undermines my whole faith in the project
- manv1 4y agoYeah, that's the downside to learning about end-users. But it's better to know than to be ignorant, usually.