Did they try buying through Alexa? I can’t understand how they made that assumption. Every good i search on Amazon gives me a long list of items that I then hav

Did they try buying through Alexa? I can’t understand how they made that assumption. Every good i search on Amazon gives me a long list of items that I then have to sort, filter, parse, read the reviews, make sure it’s prime eligible, make sure it is not a fake etc. Had they even tried to fuss/ something it would have been obvious.