4 ms·
First impression, my inner monologue: "It looks like an email client. So why don't I just use an email client?" End.
by fookyong 15y ago
First impression, my inner monologue:
"It looks like an email client. So why don't I just use an email client?"
End.
- prateekdayal 15y agoTo collaborate with your team. If you are the only one doing support in your company and never need to involve anyone else, then yes, you can use an email client.
- fookyong 15y agoright. maybe you need to address that then. because in your hero section all I see is a) big picture of email-looking app, then b) text that says "email ticketing" really makes me think that it's just an email client with some bells on it. what's the benefit of Support Bee? Tell me that. You say it doesn't kill my human face but how do I understand what that means from the video thumbnail? (there aren't even many faces on the video thumbnail, so now I'm really confused). Perhaps everything becomes super clear when you watch the video but that's not good enough. I need to be interested enough to want to watch the video in the first place.
- realschool 15y agoI agree with fookyong, it looks like Gmail. Also after using Kayako, something as simple as that looks (your product) would probably be a pleasure to use.
- prateekdayal 15y agoThe resemblance with Gmail is intentional. I think we should talk about it on the page. The idea is that most people already love Gmail for their customer support and want a few extra features on top of it. That is exactly what you get with SupportBee. A Gmail like interface and paradigm but adapted to customer support needs.