4 ms·
Still trying to duplicate what you did.
by childintime 4y ago
Still trying to duplicate what you did.
- O__________O 4y agoWhatsApp number only appears to show up on Starlink for Brazil, so no idea if that’s even useful. Also, might be wrong, but you mentioned iDEAL which as a payment option I have only been able to find that as a payment method for Netherlands. For Sofort and iDEAL payments on Starlink Netherlands both state: “You will be redirected to your bank's website to complete payment. By submitting this form, you authorise (A) Starlink and Stripe to send instructions to your bank to debit your account and (B) your bank to debit your account in accordance with the instructions from Starlink and Stripe. As part of your rights, you are entitled to a refund from your bank under the terms and conditions of your agreement with your bank. A refund must be claimed within 8 weeks starting from the date on which your account was debited.” Which means you still have sometime to try to resolve this or get a refund. Possible since Stripe is mentioned that they might also be a way to get this resolved. As for the IBAN number you have, if you Google IBAN lookups, you will get the bank information, but my suggestion would be to contact your bank as soon as possible to find out what the process is from their perspective to get a refund in case it takes time so you’re not trying to be within 8 week limit; per Starlink, which might not actually be the legal limit per law where jurisdiction is for the transaction.