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Starlink's customer service is terrible, your experience is common based on what I read on /r/starlink. Folks there pass around the email address starlinkresol
by NelsonMinar 4y ago
Starlink's customer service is terrible, your experience is common based on what I read on /r/starlink. Folks there pass around the email address starlinkresolutions@spacex.com as a possible way to get help but I'm not so sure that really works.
You should definitely pursue a refund from your bank. I hope you don't have to initiate a legal proceeding.
- childintime 4y agoIndeed, anything legal would be a wild escalation. Finally having an email is great!
- rqtwteye 4y ago"Indeed, anything legal would be a wild escalation." I think a lot of the tech companies deserve a wild escalation for ignoring customer service. It can be infuriating if you have a problem with Paypal or Google and they either blatantly ignore you or have focused all their UX skills on making it as hard as possible to find a way to contact them.
- markdown 4y agoEh, the company took their money and ghosted them. This is what Small Claims Tribunals are for. No lawyers needed. OP should easily be able to claw back their money (plus the cost to hire an Irish bailiff to serve papers on the director).
- deleted 4y ago[deleted]