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> Only engineering matters. UX? Forget about it. I am not sure where this one comes from; I have been driving a Tesla as my main car recently (which I say in a

by saurik 4y ago

> Only engineering matters. UX? Forget about it. I am not sure where this one comes from; I have been driving a Tesla as my main car recently (which I say in a weird way as I don't own my own car) and, as someone who has driven a bazillion cars, the end-to-end UX of the Tesla is competent in a way I feel no other car manufacturer has ever even attempted. Hell: the maps app on the Tesla console is also the best maps app I have ever used, and I've spent the requisite 12-14 years or so (ever since this was a featured you could get on a mobile phone) heavily reliant on random apps from Google, Apple, and even the occasional third party... the Tesla one simply seems to have been built by someone who actually knows how to use a map, and so like, it doesn't randomly rotate or insist on zooming in constantly. The one UX complaint I have had with the Tesla involved the lack of a way to unlock other doors if I disable the automatic unlock of all doors (for safety), and they seriously fixed that a few days ago in a software update.

yourapostasy 4y ago
The UX is serviceable but could be improved. I’ve noticed elderly most of the time cannot figure out the UX beyond the surface details. Discover-ability like hinting on-screen the tire pressure was last read at X units and not to trust it until the car has rolled the tires a bit, level of polish. Where Tesla is really badly fallen down is the servicing experience and ecosystem. I’ve seen with friends and acquaintances how bad both are that I’m put off of buying a Tesla; I want an ownership experience closer to being able to maintain a Toyota Hilux than a slow decay into the landfill the instant the warranty expires. I can somewhat overlook supply chain originated issues with parts, but the lack of decent serviceability outside Tesla has me wondering if I could feasibly own one for 25-30+ years with assiduous maintenance and care.

by saurik 4y ago

yourapostasy 4y ago

The UX is serviceable but could be improved. I’ve noticed elderly most of the time cannot figure out the UX beyond the surface details. Discover-ability like hinting on-screen the tire pressure was last read at X units and not to trust it until the car has rolled the tires a bit, level of polish. Where Tesla is really badly fallen down is the servicing experience and ecosystem. I’ve seen with friends and acquaintances how bad both are that I’m put off of buying a Tesla; I want an ownership experience closer to being able to maintain a Toyota Hilux than a slow decay into the landfill the instant the warranty expires. I can somewhat overlook supply chain originated issues with parts, but the lack of decent serviceability outside Tesla has me wondering if I could feasibly own one for 25-30+ years with assiduous maintenance and care.