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Forgive me if this doesn’t help - I have absolutely no experience with Starlink, but did some digging, found some Reddit threads and have an idea: 1.) To start
by hluska 4y ago
Forgive me if this doesn’t help - I have absolutely no experience with Starlink, but did some digging, found some Reddit threads and have an idea:
1.) To start, open up:
https://auth.starlink.com/ https://auth.starlink.com/
2.) Click “locked out”.
3.) There’s a chance you entered your email incorrectly, but this screen gives you the option to recover by either email or phone.
- childintime 4y agoForgiven, as you are correct to check this off, as I forgot to mention I had done this already. Nevertheless I've filled in both my phone and email again. Didn't detect a response.
- lazide 4y agoAre you sure you were using the real site when doing the initial signup, and didn’t actually use a scam site?
- hluska 4y agoIn another thread, OP said they did not pay by credit card. I just tried to sign up and in Canada, my only options are Apple Pay or a credit card. Anyways OP, this is a good thing to start thinking through. I’m not sure where you’re from but I only have the option to pay via card.
- childintime 4y agoI'm pretty sure I did. I do have a payment to "Starlink Internet Services Limited", but I don't know the IBAN. Edit, the IBAN is: DE47 2022 0800 0092 9273 61
- hluska 4y agoThat’s good news.
- cycomanic 4y agoSounds like you're in Europe (judging that you transfered to a German IBAN). I recommend you go to your nearest consumer advise office or equivalent. Alternative if you're in Germany, talk to the ct magazine from the Heise publisher. They have a section in every issue about some consumer issues.