Can confirm to some extent - I started out in data analytics for call centres, and important episodes of Eastenders et al would completely bork the demand predi

Can confirm to some extent - I started out in data analytics for call centres, and important episodes of Eastenders et al would completely bork the demand predictions by causing exactly the pattern of depressed traffic followed by a massive surge described in the blog post. Some of this was less about tea and more about just having four television channels.