The problem isn't moderation. It's monopoly. If there were 5 Twitters all competing against one another, they would have to have customer service since you co

The problem isn't moderation. It's monopoly. If there were 5 Twitters all competing against one another, they would have to have customer service since you could move to another company. The companies would actually allocate the necessary resources and that would dampen the worst excesses. Until somebody (US, EU, etc.) gets serious and starts busting up these companies that rely on "network effect", this will all continue.