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My point on artists is that maximising value extraction isn't their priority. I worked in the industry for almost a decade, had 2 record labels, and signed a n
by buro9 4y ago
My point on artists is that maximising value extraction isn't their priority.
I worked in the industry for almost a decade, had 2 record labels, and signed a number of bands that became famous (for some definition of that) as well as worked with bands that were famous (for any definition of that)... so I have some experience here even though that experience has aged a bit.
Artists are balancing revenue now, with future growth, with record sales, with drawing in new fans, with taking the tour to as wide a representation of their fanbase as possible... and it really truly isn't as simple as "charge the highest price possible".
Far better models can be seen in sales of things like the Glastonbury Music Festival (real identity required, but administered by See Tickets) and Dice ( https://dice.fm/ https://dice.fm/ which allows fan to fan resale ).
Those are better because 1) they limit the ability of scalpers, and 2) the fan-to-fan resale also allows flexibility (less need for thundering herd, as there are always people who cannot attend and now they can safely and respectfully sell to their peers).
Both processes generate a vast amount of data on the sales process, as well as the resale process - which better informs promoters of venue sizing and ticket pricing in the future. Both are good platforms for future evolution of fan-to-fan resale in a way that can enable more of the value to be returned to the artist whilst balancing the other criteria well. What they do is provide promoters with richer data, which allows promoters to make better sizing and venue decisions earlier.
To the separate questions elsewhere in the thread as to how to tackle Ticketmaster, the answer is to not fight them in their space... i.e. to not sell tickets for venues under their exclusive control. Here you see Dice succeeding as they focused on major nightclubs, including Ibiza super clubs... they're selling larger venues than most rock venues, on a daily or weekly basis... outside of Ticketmaster... with more revenue going to the venue, artist and promoters despite the ticket price only having increased a few % points. Ticketmaster control some large venues... but think of festivals, smaller venues, theatres, nightclubs... Ticketmaster really only are present for a small number of super-sized venues, more of the industry exists outside the Ticketmaster venues than in it. Don't go for the red ocean market, go for the blue ocean market ( https://www.blueoceanstrategy.com/tools/red-ocean-vs-blue-ocean-strategy/ https://www.blueoceanstrategy.com/tools/red-ocean-vs-blue-oc... ).
Data and time create a fairer market... not exclusive venue control or making people pay as high a price as possible.
- dsincl12 4y agoNever heard of the Blue Ocean Strategy before. Super interesting read, thanks for mentioning it.
- andreysolsty 4y agoDice is fantastic. Another thing they do is allow you to join a waiting list for sold out events. People who have bought tickets and want to return them can return them to the waiting list (and people on the waiting list will get a notification offering them a few hours to purchase the newly returned ticket). If someone on the list buys it they are refunded.
- BeniBoy 4y agoCounterpoint: Dice is terrible. Sure it makes sense for bigger artist that will sold out, but for most it is not necessary and it forces you : - To have a smartphone - To give out your phone number - To create an account The worst? You can't even resale the ticket if the event is not sold out! Usually if I'm unable to attend a concert, I'll put my ticket up for sale for half the price, but with Dice, you just wasted money on empty seats. Great.
- Shaanie 4y agoThose three drawbacks are barely drawbacks at all nowadays. Not being able to return/resell your ticket is a big issue though.
- buro9 4y agoDice say that if someone wants to be able to purchase your ticket then you can sell it to them via their platform at no cost to you. i.e. you can return your ticket if someone wants it. I do not know of any ticket that can be returned "just because". Even a theatre or opera will accept returns only if they have demand for them. Now compare to the majority of platforms that don't allow returns even when there is demand for them... or that will charge late arriving fans a higher price than face value for the returned tickets.