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>it's not reasonable to expect all employees to understand how effective communications works By chance did you mean "it's not unreasonable" here?

• BeetleB 4y ago
  Nope. It's not reasonable to expect all (or even most) employees to understand how effective communications works. Some people happen to be good at it, but those are a minority. For the rest, it's a skill one has to learn, and most employees will not learn it. And even if they do, it takes years of practice to become really good at it. I mean, you could mandate everyone take courses on it, but the reality is that most senior leadership have poor communication skills and don't want to spend time on it. Edit: To clarify: What I mean is you'll get further understanding and acknowledging that most communications is poor, and adapt to that than to expect people to communicate well. You may have spent years honing your technical skills, but most employees have spent approximately no time honing their communications skills.