4 ms·
In addition to what others are saying, I find a lot of communication problems, especially technical communication problems, are rooted in the Curse of Knowledge
by scruple 4y ago
In addition to what others are saying, I find a lot of communication problems, especially technical communication problems, are rooted in the Curse of Knowledge [0]. I try to work that bias into conversation on technical teams but it can be challenging. It's easy to over-correct for this bias and the over-corrections can illicit bad reactions to the conversation.
[0]: https://en.wikipedia.org/wiki/Curse_of_knowledge https://en.wikipedia.org/wiki/Curse_of_knowledge