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I wish Mighty had succeeded for a different audience. The core value prop "make figma faster" was not very compelling--people who need to use Figma can buy a ma

I wish Mighty had succeeded for a different audience. The core value prop "make figma faster" was not very compelling--people who need to use Figma can buy a mac. You know who does struggle with slow computers and memory issues? Call center employees who have to run Front, Slack, Chrome, and probably one or two other electron-based apps. At our startup (not in USA), these issues are so bad we've ended up getting people who earn $700usd/mo M1 macbook airs anyway because otherwise an electron-based workflow is unamnageable. I would have loved to buy them cheaper computers instead that ran entirely in the cloud...plus extra permission management, no local storage, and other "really, really, really nice to haves" for remote workers dealing with PII. If Mighty's value prop had been "never worry about remote wiping an employee's computer ever again, oh, and it's faster too, and it's all OPEX, and we charge you by minute instead of by the computer" I would have signed up immediately.

fnbr 4y ago
hmmm. that does seem like a compelling business case. I wonder why they didn't handle that market.
paulryanrogers 4y ago
Could the web versions of those services work instead? Or will they suffer from the same resource constraints?
Kwpolska 4y ago
Reasonably priced PC laptops that can run Chrome and Electron do exist. Just don’t buy bottom of the barrel Celerons, instead target an i5 or a Ryzen 5 (or maybe a higher-end i3).
- TylerE 4y ago
  From my experience slow laptops are slow not because of the cpu (I mean, we’re not running a chess engine here…) but slow disks and slow/not enough RAM, which compounds the disk issue as soon as you start actively swapping… which in some of these is about as soon as the OS boots. Like, I just loaded up the Best Buy app and 3 of their top 10 selling laptops only have 4GB of RAM. I haven’t used a computer with that little RAM in over a decade.
  - foobiekr 4y ago
    A lot of them are slow because of corporate crapware that they stuff onto them. A previous employer had an anti-malware agent that made 2018-era NVME MBPros as slow as harddisks.
  - wmf 4y ago
    For the price of Mighty you could... buy RAM.
    - TylerE 4y ago
      Isn’t The ram on most laptops these days soldered in because it’s cheaper to build it that way then to actually build slots.
      - Kwpolska 4y ago
        Even if you bought a cheap laptop with soldered-in RAM, you can always invest the $35/month towards buying a new laptop with reasonable specs.
        stingrae 4y ago
        One concept of mighty was that your server could be upgraded faster than you could upgrade your personal computer.
  - Kwpolska 4y ago
    People want cheap things, and the manufacturers comply. But if you set a minimum baseline (i5/Ryzen 5 + SSD + 8 GB RAM), you’re unlikely to get a dud.
    - roflyear 4y ago
      I'd say it's worth to go to 16gb but otherwise I agree.
deleted 4y ago
[deleted]
AlanDaniels101 4y ago
The browser focus was peculiar since there seems to be little room to generate enough value to justify the cloud costs. I'm surprised they didn't try to pivot to another initial market en route to building a general cloud PC. My company (https://softdrive.co https://softdrive.co) is in the same space - our initial focus is on empowering companies running high end graphical workloads (BIM, CAD, etc) using cloud PCs. Curious why per minute billing appeals to you. Usually we've heard preference for predictable monthly pricing.
- mritchie712 4y ago
  The call center might be seasonal (e.g. tied to ecomm sales). If your revenue is lumpy, ideally you'd make your costs that way too.
phphphphp 4y ago
I agree with your core point that Mighty could have succeeded, but specific to your use-case: Mighty is “just” a nice layer on top of well-established remote-desktop technology, what pushed you towards M1 MacBooks instead of remote desktops? There’s lots of great options out there, comparable to Mighty on price (a little more management overhead, for sure, which is why Mighty was the ideal option — but still much more cost effective than buying MacBooks).
eightysixfour 4y ago
Isn’t this just Venn or any of the dozens of other VDI providers?
cercatrova 4y ago
They should have been competing with Citrix and others in the B2B space rather than in the B2C space with MacBook users. I am not sure why they didn't, even with something like Citrix they could outcompete it on UX alone, like Zoom did with Webex, ie lower latency, it "just works" etc.
- randomsearch 4y ago
  Probably due to time constraints. B2B takes a long time to get moving, B2C allows fast feedback for rapid iteration early on. B2B requires integrations, lots of tangential work that doesn't build the core product. They may actually have made the right decision - it got them to "time to pivot" without running out of cash.
hedgehog 4y ago
There was another company called S2 Systems doing something similar to Mighty a bit earlier, they ended up selling to Cloudflare and I think the technology became the browser isolation product: https://www.cloudflare.com/products/zero-trust/browser-isolation/ https://www.cloudflare.com/products/zero-trust/browser-isola... I used the demo, it was quite good.
panosv 4y ago
If you don't mind, which one is your start up?
foobiekr 4y ago
It would never actually have been cheaper. The problem basically is that time of access isn't actually distributed, and a lot of the time leaving stuff set up and running is important. I'm not a fan of depreciation schedules and whatnot, but I don't think Everything as a Service is going to be the answer.
ignoramous 4y ago
> I wish Mighty had succeeded for a different audience. Mighty wasn't the only game in town: https://www.cloudflare.com/en-in/products/zero-trust/browser-isolation/ https://www.cloudflare.com/en-in/products/zero-trust/browser... https://whist.com/ https://whist.com/
SafdarIqbal 4y ago
What would you be willing to pay for such a service? Would you consider a flat, per seat (user, not computer) per month pricing structure? Also what apps do you want to run? Slack, Front, what else?

fnbr 4y ago

hmmm. that does seem like a compelling business case. I wonder why they didn't handle that market.

paulryanrogers 4y ago

Could the web versions of those services work instead? Or will they suffer from the same resource constraints?

Kwpolska 4y ago

Reasonably priced PC laptops that can run Chrome and Electron do exist. Just don’t buy bottom of the barrel Celerons, instead target an i5 or a Ryzen 5 (or maybe a higher-end i3).

TylerE 4y ago
From my experience slow laptops are slow not because of the cpu (I mean, we’re not running a chess engine here…) but slow disks and slow/not enough RAM, which compounds the disk issue as soon as you start actively swapping… which in some of these is about as soon as the OS boots. Like, I just loaded up the Best Buy app and 3 of their top 10 selling laptops only have 4GB of RAM. I haven’t used a computer with that little RAM in over a decade.
- foobiekr 4y ago
  A lot of them are slow because of corporate crapware that they stuff onto them. A previous employer had an anti-malware agent that made 2018-era NVME MBPros as slow as harddisks.
- wmf 4y ago
  For the price of Mighty you could... buy RAM.
  - TylerE 4y ago
    Isn’t The ram on most laptops these days soldered in because it’s cheaper to build it that way then to actually build slots.
    - Kwpolska 4y ago
      Even if you bought a cheap laptop with soldered-in RAM, you can always invest the $35/month towards buying a new laptop with reasonable specs.
      - stingrae 4y ago
        One concept of mighty was that your server could be upgraded faster than you could upgrade your personal computer.
- Kwpolska 4y ago
  People want cheap things, and the manufacturers comply. But if you set a minimum baseline (i5/Ryzen 5 + SSD + 8 GB RAM), you’re unlikely to get a dud.
  - roflyear 4y ago
    I'd say it's worth to go to 16gb but otherwise I agree.

deleted 4y ago

[deleted]

AlanDaniels101 4y ago

The browser focus was peculiar since there seems to be little room to generate enough value to justify the cloud costs. I'm surprised they didn't try to pivot to another initial market en route to building a general cloud PC. My company (https://softdrive.co https://softdrive.co) is in the same space - our initial focus is on empowering companies running high end graphical workloads (BIM, CAD, etc) using cloud PCs. Curious why per minute billing appeals to you. Usually we've heard preference for predictable monthly pricing.

mritchie712 4y ago
The call center might be seasonal (e.g. tied to ecomm sales). If your revenue is lumpy, ideally you'd make your costs that way too.

phphphphp 4y ago

I agree with your core point that Mighty could have succeeded, but specific to your use-case: Mighty is “just” a nice layer on top of well-established remote-desktop technology, what pushed you towards M1 MacBooks instead of remote desktops? There’s lots of great options out there, comparable to Mighty on price (a little more management overhead, for sure, which is why Mighty was the ideal option — but still much more cost effective than buying MacBooks).

eightysixfour 4y ago

Isn’t this just Venn or any of the dozens of other VDI providers?

cercatrova 4y ago

They should have been competing with Citrix and others in the B2B space rather than in the B2C space with MacBook users. I am not sure why they didn't, even with something like Citrix they could outcompete it on UX alone, like Zoom did with Webex, ie lower latency, it "just works" etc.

randomsearch 4y ago
Probably due to time constraints. B2B takes a long time to get moving, B2C allows fast feedback for rapid iteration early on. B2B requires integrations, lots of tangential work that doesn't build the core product. They may actually have made the right decision - it got them to "time to pivot" without running out of cash.

hedgehog 4y ago

There was another company called S2 Systems doing something similar to Mighty a bit earlier, they ended up selling to Cloudflare and I think the technology became the browser isolation product: https://www.cloudflare.com/products/zero-trust/browser-isolation/ https://www.cloudflare.com/products/zero-trust/browser-isola... I used the demo, it was quite good.

panosv 4y ago

If you don't mind, which one is your start up?

foobiekr 4y ago

It would never actually have been cheaper. The problem basically is that time of access isn't actually distributed, and a lot of the time leaving stuff set up and running is important. I'm not a fan of depreciation schedules and whatnot, but I don't think Everything as a Service is going to be the answer.

ignoramous 4y ago

> I wish Mighty had succeeded for a different audience. Mighty wasn't the only game in town: https://www.cloudflare.com/en-in/products/zero-trust/browser-isolation/ https://www.cloudflare.com/en-in/products/zero-trust/browser... https://whist.com/ https://whist.com/

SafdarIqbal 4y ago

What would you be willing to pay for such a service? Would you consider a flat, per seat (user, not computer) per month pricing structure? Also what apps do you want to run? Slack, Front, what else?