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If it’s B2B you need to go pure subscrition if the goal is to maximize revenue and minimize the risk of leaving unsupported customers. Business don’t really car
by antaviana 4y ago
If it’s B2B you need to go pure subscrition if the goal is to maximize revenue and minimize the risk of leaving unsupported customers. Business don’t really care about new features, they care about that the features they purchase keep on working ad infinitum. Also your existing customers will be as valuable as your new customers so you will focus on the product, not on trying to outcompete yourself with dubious new features just to justify a new relase until your product is so bloated nobody wants it.
If it is B2C you will have to go transactional or hybrid, but hybrid is very complex as your support costs can easily escalate