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> Don't accommodate bad behavior by others. Get email documentation so when they cause your things to break you have leverage. Who says it’s bad behavior? Mayb
by projectazorian 4y ago
> Don't accommodate bad behavior by others. Get email documentation so when they cause your things to break you have leverage.
Who says it’s bad behavior? Maybe they’re at capacity and their manager told them to deprioritize requests coming from outside the team. Maybe the OP’s requests are unreasonable or better handled by someone else.
Not enough information here to make a determination one way or the other. One thing is for sure, people need to stop viewing colleagues as their servants. Most people want to be helpful, if someone doesn’t help you when you ask for help, there is usually a reason.
- tomrod 4y agoRequiring everyone to place three telephone calls because email / IMs are ignored is objectively bad behavior. The drivers may be varied but* the outcome remains the same. Assuming OP's claim is an accurate retelling, this person serves as a delivery roadblock and is either incompetent or lazy at managing their time and resources. Ergo, there is clear need for the OPs organization to either realign the roadblocker's priorities or to build out the functionality themselves. Roadblocker's intent to do good is immaterial -- their actions and tactics are resulting in poor outcomes for those that are required to partner with them.