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You are reading the news, I am trying to read between the lines. My assumption is that the in house council is saying the same thing the reporters are, and tha
by jcampbell1 15y ago
You are reading the news, I am trying to read between the lines. My assumption is that the in house council is saying the same thing the reporters are, and that the CEO is saying, "fuckit, let's do what is best for customers".
I could be completely wrong, but given that Sprint unfucked their customer service during Hesse's tenure, I speculate that he is actually a decent guy. I am obviously massively over extrapolating my own personal experience.
Having written this comment, I now realize how ridiculous my initial comment was. I based an opinion on the integrity of a company and its chief executive only on a CSR experience. You are absolutely right, I have no real basis for my opinion. --Though I did just buy some sprint stock... sometimes you have to go with your gut :)
- aMoniker 15y agoIf you are really reading between the lines, realize that he is not doing what is best for customers, but what is best for his business. In this case he is serving both, but his motivations lie with the latter. Carrier IQ is getting a bad rap, so removing it shines a positive light on Sprint. However, if it was installed on their phones they have obviously known about it (and its nature) for some time. Why did they wait until now to remove it?