5 ms·

It'd be great if google offered an option for a video call with a reviewer for $500/hr as an escalation option for businesses who are getting nowhere with the r

It'd be great if google offered an option for a video call with a reviewer for $500/hr as an escalation option for businesses who are getting nowhere with the regular process. Ideally you'd get a refund if you turned out to be correct, but I'd be happy even without that.

benlivengood 4y ago
Automated rules and policies are saving Google hundreds of millions of dollars an hour; they don't want to open the floodgates of spammers reverse-engineering ways to socially engineer the hapless app review humans.
- CamperBob2 4y ago
  That sounds a lot like Google's problem, not ours.
  - typon 4y ago
    Actually it sounds like our problem, given the content of TFA.
  - renewiltord 4y ago
    It appears that they've solved it, then. And now you have a problem.
  - imron 4y ago
    Google already fixed the problem from their end
- Vt71fcAqt7 4y ago
  >Automated rules and policies are saving Google hundreds of millions of dollars an hour Surely this is exageration, right?
dane-pgp 4y ago
That sounds like you'd just create an incentive for reviewers to block more apps, and refuse to admit they were wrong.
ljm 4y ago
That’s a terrible idea. What if instead they were held accountable to criminal and civil processes and if Google didn’t meet their end of a contract they were accountable for it. They can offer their support via a legal accountability mechanism and not a paid-for escalation.
- iKlsR 4y ago
  Funnily enough I once saw a post here with someone at fb I believe who had an entire side business like this for a couple hundred where they escalated issues to their pal in support.
  - 6510 4y ago
    It's done all over, I'm not even mad.
XCSme 4y ago
Why $500 and not just enough to pay for the salary of that person, or just enough to even be profitable for Google?
- Nemo_bis 4y ago
  How do you suggest to estimate "profit" on such a service when the downside is a risk (however small) of an almost 20 G$ fine by the EU?
  - XCSme 4y ago
    I don't think the discussion is specifically to the GDPR issue, also such a service should reduce risks, not increase it.
Nemo_bis 4y ago
IIRC there is already an option to pay Google 7500 $ or something for a new review? I can't remember exactly how it is dressed up to get around antitrust concerns, maybe as a security audit.
origin_path 4y ago
Although it's not app store review, Apple DTS is like that (but way cheaper). And I have to say the quality of developer support you get from it has been amazing for me.

benlivengood 4y ago

Automated rules and policies are saving Google hundreds of millions of dollars an hour; they don't want to open the floodgates of spammers reverse-engineering ways to socially engineer the hapless app review humans.

CamperBob2 4y ago
That sounds a lot like Google's problem, not ours.
- typon 4y ago
  Actually it sounds like our problem, given the content of TFA.
- renewiltord 4y ago
  It appears that they've solved it, then. And now you have a problem.
- imron 4y ago
  Google already fixed the problem from their end
Vt71fcAqt7 4y ago
>Automated rules and policies are saving Google hundreds of millions of dollars an hour Surely this is exageration, right?

dane-pgp 4y ago

That sounds like you'd just create an incentive for reviewers to block more apps, and refuse to admit they were wrong.

ljm 4y ago

That’s a terrible idea. What if instead they were held accountable to criminal and civil processes and if Google didn’t meet their end of a contract they were accountable for it. They can offer their support via a legal accountability mechanism and not a paid-for escalation.

iKlsR 4y ago
Funnily enough I once saw a post here with someone at fb I believe who had an entire side business like this for a couple hundred where they escalated issues to their pal in support.
- 6510 4y ago
  It's done all over, I'm not even mad.

XCSme 4y ago

Why $500 and not just enough to pay for the salary of that person, or just enough to even be profitable for Google?

Nemo_bis 4y ago
How do you suggest to estimate "profit" on such a service when the downside is a risk (however small) of an almost 20 G$ fine by the EU?
- XCSme 4y ago
  I don't think the discussion is specifically to the GDPR issue, also such a service should reduce risks, not increase it.

Nemo_bis 4y ago

IIRC there is already an option to pay Google 7500 $ or something for a new review? I can't remember exactly how it is dressed up to get around antitrust concerns, maybe as a security audit.

origin_path 4y ago

Although it's not app store review, Apple DTS is like that (but way cheaper). And I have to say the quality of developer support you get from it has been amazing for me.