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This. The voucher is always their first offer and they will claim it is all they can do. Keep pushing and they will refund your money in the same form of paymen
by brewdad 4y ago
This. The voucher is always their first offer and they will claim it is all they can do. Keep pushing and they will refund your money in the same form of payment you used but they don't want you to know you have that right.
- TedKroft 4y agoYea but you have to commit to spending hours on hold with the expectation that they might not cave. I've gone back in forth with airlines before only to get nothing, it's not worth the time often. There should be some law that refunds (and many other business operations) should be automatic and can't be gatekept with several layers of phone systems, lies about only giving you a restricted voucher, and holds of more than X minutes.