3 ms·
> I've never had an airline not offer to rebook someone at the airline's expense for an airline-canceled flight I have. Even after 3 hours on the phone. For
by wheels 4y ago
> I've never had an airline not offer to rebook someone at the airline's expense for an airline-canceled flight
I have. Even after 3 hours on the phone. For a flight booked months in advance, and canceled 20 hours before departing. They kept finding flights, and then saying they needed to get them approved by their supervisor, which was rejected 3 times. I assume they decided that the lost tickets would be too expensive and would rather just screw me.
I had to file a chargeback with my credit card to even get a refund (after 2 months), and I'm currently using a legal service which is in the process of suing American Airlines to get the statutory standard compensation for canceled flights in the EU. They simply ignored my (and the legal service's) requests for such.