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Did they not offer to rebook you? I've never had an airline not offer to rebook someone at the airline's expense for an airline-canceled flight, whether in the

Did they not offer to rebook you? I've never had an airline not offer to rebook someone at the airline's expense for an airline-canceled flight, whether in the US or Europe. As an aside, originally written as a response to a now-deleted comment about noise regulations that shouldn't excuse your compensation situation at all: > The airport in San Diego is abnormally close to the downtown area more than virtually any other major airport in the US or Europe, barring dedicated urban airports like London City. To paint a picture, while landing there it feels like you're flying between skyscrapers, and that's probably actually the case. If there's any commercial airport that should have noise/time regulations, SAN is probably up there on the list.

wheels 4y ago
> I've never had an airline not offer to rebook someone at the airline's expense for an airline-canceled flight I have. Even after 3 hours on the phone. For a flight booked months in advance, and canceled 20 hours before departing. They kept finding flights, and then saying they needed to get them approved by their supervisor, which was rejected 3 times. I assume they decided that the lost tickets would be too expensive and would rather just screw me. I had to file a chargeback with my credit card to even get a refund (after 2 months), and I'm currently using a legal service which is in the process of suing American Airlines to get the statutory standard compensation for canceled flights in the EU. They simply ignored my (and the legal service's) requests for such.
JusticeJuice 4y ago
They were happy to rebook me on a flight from NY to SD, but I had a speaking event to get to, and they had no free seats available to get me there in time - so rebooking wasn't very helpful. So I coughed up for a Delta flight early next morning. And nah, the noise regulation was never suggested to be a reason for bad compensation. As a foreigner I've never seen people flip their shit so much in public - like the plane staff (attendants, pilot etc) clearly had no part in the flight getting canceled, and were so apologetic - but people were yelling, swearing at them, it was pure fucking anarchy. At that point I had been up 27h, I just walked away, bought my morning flight. Found a hotel that was open (it was past midnight), took a cooked 2h subway ride into NY, slept for 4h, took 2h subway back, got my flight, presented. Honestly my biggest regret in the whole experience was just not choosing to sleep at the airport on the ground. Lol.

wheels 4y ago

> I've never had an airline not offer to rebook someone at the airline's expense for an airline-canceled flight I have. Even after 3 hours on the phone. For a flight booked months in advance, and canceled 20 hours before departing. They kept finding flights, and then saying they needed to get them approved by their supervisor, which was rejected 3 times. I assume they decided that the lost tickets would be too expensive and would rather just screw me. I had to file a chargeback with my credit card to even get a refund (after 2 months), and I'm currently using a legal service which is in the process of suing American Airlines to get the statutory standard compensation for canceled flights in the EU. They simply ignored my (and the legal service's) requests for such.

JusticeJuice 4y ago

They were happy to rebook me on a flight from NY to SD, but I had a speaking event to get to, and they had no free seats available to get me there in time - so rebooking wasn't very helpful. So I coughed up for a Delta flight early next morning. And nah, the noise regulation was never suggested to be a reason for bad compensation. As a foreigner I've never seen people flip their shit so much in public - like the plane staff (attendants, pilot etc) clearly had no part in the flight getting canceled, and were so apologetic - but people were yelling, swearing at them, it was pure fucking anarchy. At that point I had been up 27h, I just walked away, bought my morning flight. Found a hotel that was open (it was past midnight), took a cooked 2h subway ride into NY, slept for 4h, took 2h subway back, got my flight, presented. Honestly my biggest regret in the whole experience was just not choosing to sleep at the airport on the ground. Lol.