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Huh. Didn’t get any of that with Uber in my local market. In my local market, the only difference between the two is that Deliveroo would require telling the de
by withinboredom 4y ago
Huh. Didn’t get any of that with Uber in my local market. In my local market, the only difference between the two is that Deliveroo would require telling the delivery person a code to get your food, it’s cheaper, and sometimes the menu is out of date. Also, getting a refund from a messed up meal was harder than Uber eats. Uber eats refunds were 9/10, no questions asked, while Deliveroo usually required chatting with a human.
- Reason077 4y agoUber Eats sometimes uses the "delivery code" system too, but not always. I've noticed this in multiple countries. I think it depends on what address you're delivering to.
- threeseed 4y agoUber Eats works like Uber where they calculate the LTV of you as a customer and just give you a refund regardless of the situation. Typically works great but the edge cases are where real customer support helps.