3 ms·
You will want to read books. I would start with the thin book of trust. Next I would read extreme ownership. After reading these two books you will see that t
by hayst4ck 4y ago
You will want to read books.
I would start with the thin book of trust. Next I would read extreme ownership.
After reading these two books you will see that the main currency managers work in is trust, and that no matter what happens, you, as a manager, must take personal responsibility for the outcome and never use blame. Taking responsibility for the outcome means that you are the primary force of changes of outcome (as opposed to depending on someone else you can't control and blaming them if things don't go the right way).
Nonviolent communication is an incredibly important skill (https://en.wikipedia.org/wiki/Nonviolent_Communication https://en.wikipedia.org/wiki/Nonviolent_Communication). Anytime you start pulling out the "you's" or direct contradictions you create defensiveness which then creates an impassible barrier to compromise. No one can be told they are wrong, they can only be asked questions that they can't reconcile with their current beliefs.
Feedback, troubleshooting, stress management, marketing, recruiting/sourcing, and shit shielding are other important functions.
Not giving feedback to a person is probably the most cruel thing a manager can do.
Troubleshooting problems rather than just assuming you know what is wrong based on pattern recognition etc is a learned skill, but super important.
Stress is like fuel for your car. You exert your stress budget to get features in the same way you exert gasoline to get forward motion for a car. As a manager you must be very cognizant of the levels of stress of those you manage.
Marketing is a primary function of a manager. Marketing what higher ups want to your team, marketing to new hires how awesome your work is, marketing to team members that they are awesome and did good work. Getting promotions for those on your team is an act of marketing your team members to higher ups.
Recruiting and sourcing is a major important function often given to managers. Knowing how to ask for more resources and acquire them is important.
Lastly, people outside of your team will want things from your team. You must protect your team from external shit, you must be the shit shield to filter what is important vs what isn't.