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> Search and Rescue is one of the few services that is almost uniformly free [1]. I wonder if this will remain true once everyone with an iPhone has access to

by dave78 4y ago

> Search and Rescue is one of the few services that is almost uniformly free [1]. I wonder if this will remain true once everyone with an iPhone has access to it. The increase in volume could easily overwhelm the volunteers, no?

LeoPanthera 4y ago
The iPhone service sends a pre-written SMS to the 911 service. They decide whether to deploy rescue services or not.
ingalls 4y ago
The next couple years will give us more concrete numbers, but based on my personal experience, I doubt this will change call volume significantly. We're mostly seeing dramatically increased call volume due to more people being involved in backcountry recreation and less so due to increased comms coverage through cell or satellite devices. While there is the argument that these devices give increased peace of mind that the backcountry is somehow "safer", I don't know that I've seen this cause an uptick in callouts for our team. Subjects needing rescue are still usually hesitant to call for rescue and usually try to self extricate, even when they should likely initiate a rescue. Most of our call-outs happen at night for this reason. That said, the upside of these devices is significant - especially in the area of improving our response time and reducing total callout time. The advent of the E911 Phase 2 (including location in 911 calls) has made the majority of our call-outs dramatically simpler & faster. What was formerly a multi-step process which might involve something like deploying multiple hasty teams to sweep large areas; determining subject location; deploying specialized resources for extraction -- can now jump straight to deploying a single hasty team for medical while simultaneously deploying specialized resources given that the terrain & access is known via the subject's location. Edit: I can't edit my above comment, but just got confirmation from a friend both Grand and Wayne have revised their rescue policy and now only charge in exceptional circumstances - https://www.grandcountyutah.net/734/Donate-to-GCSAR https://www.grandcountyutah.net/734/Donate-to-GCSAR
- dave78 4y ago
  > Subjects needing rescue are still usually hesitant to call for rescue and usually try to self extricate Someone with the knowledge and foresight to bring along a Garmin or PLB or something probably has a decent understanding of what it means to use it - waking people up and deploying expensive assets - and because of that I can see why they'd probably hesitate (it surely would trigger my "I don't want to be a bother" instinct). I hope once every iPhone user has the same capability that it doesn't become an "eternal September"-like moment and flip too far the other way into overly casual use. Regardless, you're much closer to the situation than I am so I'll defer to your expertise. Clearly, more communications in an emergency is always going to be better, so I look forward to seeing stories about how this new feature saves lives. And thanks for your efforts in providing rescue services to the people who need them!
  - macNchz 4y ago
    That decision making process is a key part of what's taught in a wilderness medicine course: assessing the situation at hand and deciding whether it's necessary to evacuate for a higher level of care, and if so, whether you need a rapid evac like a helicopter, or can walk or be carried out with fewer resources. https://blog.nols.edu/2018/02/20/stay-or-go-infographic https://blog.nols.edu/2018/02/20/stay-or-go-infographic I do tend to agree that this has a pretty good chance of creating more nuisance calls from people who are not in actual danger...I read the New York forest rangers reports now and then, and a big portion of the rescues involve clueless people who set off alone with no map, an hour before sunset in October wearing a tshirt and shorts.
    - fastaguy88 4y ago
      At least those people probably need to be rescued. The more annoying examples are people who are not lost or in danger, but just decided they were tired and did not want to walk back out.
  - kenhwang 4y ago
    From my chats with friends who do SAR, they'd much prefer you use it more casually if its the two way communication kind. SAR volunteers really are a special breed, they're already volunteering to risk their lives to save you and most days don't have incident, so text messages back and forth with the potential for rescue is a bit exciting. Like, the moment you're sufficiently sure you might be lost or at risk/danger. Then at least they know you're out there and where to start looking from your last known location even if you don't need help yet. They might also be able to trivially guide you for self-rescue instead of the situation escalating into requiring rescue or becoming a much more complex rescue. But if it's just a simply SOS device, then, well, yeah, it can become a nuisance because that can mean "I'm a bit lost" or "I'm quickly dying" and anything in-between and they have no way of knowing.
matharmin 4y ago
I've seen stats that showed a significant increase in the number of callouts without major injuries in a period around 20 years ago, which correlated with mobile phones becoming popular. Suddenly it was easy for someone to call rescue services when they're stuck, where previously they would have had to make a plan. And maybe it also increased the number of people going out into the mountains now that they had an easy way to call for help. But overall, the rescue services managed easily. The growth was slow enough over a couple of years, that it's easy enough to scale up the number of volunteers as needed. In my experience, when you get more callouts, more people are eager to volunteer. No-one wants to spend regular time doing training when there aren't any callouts.

by dave78 4y ago

LeoPanthera 4y ago

The iPhone service sends a pre-written SMS to the 911 service. They decide whether to deploy rescue services or not.

ingalls 4y ago

The next couple years will give us more concrete numbers, but based on my personal experience, I doubt this will change call volume significantly. We're mostly seeing dramatically increased call volume due to more people being involved in backcountry recreation and less so due to increased comms coverage through cell or satellite devices. While there is the argument that these devices give increased peace of mind that the backcountry is somehow "safer", I don't know that I've seen this cause an uptick in callouts for our team. Subjects needing rescue are still usually hesitant to call for rescue and usually try to self extricate, even when they should likely initiate a rescue. Most of our call-outs happen at night for this reason. That said, the upside of these devices is significant - especially in the area of improving our response time and reducing total callout time. The advent of the E911 Phase 2 (including location in 911 calls) has made the majority of our call-outs dramatically simpler & faster. What was formerly a multi-step process which might involve something like deploying multiple hasty teams to sweep large areas; determining subject location; deploying specialized resources for extraction -- can now jump straight to deploying a single hasty team for medical while simultaneously deploying specialized resources given that the terrain & access is known via the subject's location. Edit: I can't edit my above comment, but just got confirmation from a friend both Grand and Wayne have revised their rescue policy and now only charge in exceptional circumstances - https://www.grandcountyutah.net/734/Donate-to-GCSAR https://www.grandcountyutah.net/734/Donate-to-GCSAR

dave78 4y ago
> Subjects needing rescue are still usually hesitant to call for rescue and usually try to self extricate Someone with the knowledge and foresight to bring along a Garmin or PLB or something probably has a decent understanding of what it means to use it - waking people up and deploying expensive assets - and because of that I can see why they'd probably hesitate (it surely would trigger my "I don't want to be a bother" instinct). I hope once every iPhone user has the same capability that it doesn't become an "eternal September"-like moment and flip too far the other way into overly casual use. Regardless, you're much closer to the situation than I am so I'll defer to your expertise. Clearly, more communications in an emergency is always going to be better, so I look forward to seeing stories about how this new feature saves lives. And thanks for your efforts in providing rescue services to the people who need them!
- macNchz 4y ago
  That decision making process is a key part of what's taught in a wilderness medicine course: assessing the situation at hand and deciding whether it's necessary to evacuate for a higher level of care, and if so, whether you need a rapid evac like a helicopter, or can walk or be carried out with fewer resources. https://blog.nols.edu/2018/02/20/stay-or-go-infographic https://blog.nols.edu/2018/02/20/stay-or-go-infographic I do tend to agree that this has a pretty good chance of creating more nuisance calls from people who are not in actual danger...I read the New York forest rangers reports now and then, and a big portion of the rescues involve clueless people who set off alone with no map, an hour before sunset in October wearing a tshirt and shorts.
  - fastaguy88 4y ago
    At least those people probably need to be rescued. The more annoying examples are people who are not lost or in danger, but just decided they were tired and did not want to walk back out.
- kenhwang 4y ago
  From my chats with friends who do SAR, they'd much prefer you use it more casually if its the two way communication kind. SAR volunteers really are a special breed, they're already volunteering to risk their lives to save you and most days don't have incident, so text messages back and forth with the potential for rescue is a bit exciting. Like, the moment you're sufficiently sure you might be lost or at risk/danger. Then at least they know you're out there and where to start looking from your last known location even if you don't need help yet. They might also be able to trivially guide you for self-rescue instead of the situation escalating into requiring rescue or becoming a much more complex rescue. But if it's just a simply SOS device, then, well, yeah, it can become a nuisance because that can mean "I'm a bit lost" or "I'm quickly dying" and anything in-between and they have no way of knowing.

matharmin 4y ago

I've seen stats that showed a significant increase in the number of callouts without major injuries in a period around 20 years ago, which correlated with mobile phones becoming popular. Suddenly it was easy for someone to call rescue services when they're stuck, where previously they would have had to make a plan. And maybe it also increased the number of people going out into the mountains now that they had an easy way to call for help. But overall, the rescue services managed easily. The growth was slow enough over a couple of years, that it's easy enough to scale up the number of volunteers as needed. In my experience, when you get more callouts, more people are eager to volunteer. No-one wants to spend regular time doing training when there aren't any callouts.