"Operations" and COO, in my ignorance, I find extremely domain-specific. I think of Operations from technology perspective - datacentre and servers and SRE and

"Operations" and COO, in my ignorance, I find extremely domain-specific. I think of Operations from technology perspective - datacentre and servers and SRE and ITIL; processes like release / incident / problem management. In many other businesses, Operations/COO is much more focused on business finances, supply chain, paying the bills, accounting, etc. From that experience, while I too would love to have better understanding and will read this thread eagerly, I think we all need to be careful to "domain scope manage" it.