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The problem is that the people who watch TV aren't the customers. Advertisers are the customers and viewers are the product being sold. To the extent that TV gi
by RyanMcGreal 15y ago
The problem is that the people who watch TV aren't the customers. Advertisers are the customers and viewers are the product being sold. To the extent that TV gives viewers what they want to watch, it's a case of optimization-by-proxy, with all the attendant pitfalls.