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Do you have any tips or guides for creating good training programs? I find it challenging to think from a newcomer point of view and I significantly underestima
by xkgt 4y ago
Do you have any tips or guides for creating good training programs? I find it challenging to think from a newcomer point of view and I significantly underestimate their challenges. Consequently I feel the learning curve I set for the team is either too steep or too shallow.
This happens to me irrespective of whether I went through the painful learning curve just recently or several years in the past. Once I am comfortable with a topic, I cannot approach it from a newcomers perspective.
So I think having a systematic approach to KT and training will help.
- fn-mote 4y agoOne issue I've seen is: assign the job to someone with experience as a instructor/mentor. A friend recently told me the story of a very predictable train wreck at his company... management knew he had the background to do a good job with the training, but that wasn't the priority I guess. End result estimated to be ~3 person years wasted because of a lack of good training/process onboarding/mentoring. The newcomers weren't incompetent, but they needed more than they got.
- AlwaysRock 4y agoThat is incredibly common. The company will write it off as the employees fault when often more support early on could save both sides a lot of issues.