As a: CONCERTGOER I want to: USE THE TICKETMASTER™ APP FOR MY TICKET, AND NOT HAVE ANY OTHER WAY TO HAVE IT—DEFINITELY NOT PDF. So that: I CAN HAVE THE CONCER

As a: CONCERTGOER I want to: USE THE TICKETMASTER™ APP FOR MY TICKET, AND NOT HAVE ANY OTHER WAY TO HAVE IT—DEFINITELY NOT PDF. So that: I CAN HAVE THE CONCERT EXPERIENCE OF THE FUTURE© <Product Owner puts leans back from keyboard and breathes deeply> "That's it. I've just written the perfect product brief." <Stands and moves toward CEO's office>