Few years back for an accelerator I implemented something similar (Whatsapp as customer frontend, dialogflow for CX flow, Slack for conversation archive, back-o

Few years back for an accelerator I implemented something similar (Whatsapp as customer frontend, dialogflow for CX flow, Slack for conversation archive, back-office and HITL). Looking back I should've used discord instead. Are you planning on integrating with slack for smaller companies?