It was ages ago at a call center in CT. His name was Sergio and he was my boss...but he was awesome. I know that word is overused...but I hope he went on to be

It was ages ago at a call center in CT. His name was Sergio and he was my boss...but he was awesome. I know that word is overused...but I hope he went on to be a massive success somewhere. He definitely deserved it; he treated people like they were actually people. It matters and it's a rare trait for middle management.