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It's bad enough that they remove the feature, but I'm also honestly puzzled by Google's communication strategy here. According to the article, Google's response
by xg15 4y ago
It's bad enough that they remove the feature, but I'm also honestly puzzled by Google's communication strategy here. According to the article, Google's responses to the issue over time have been flipping between all of the following:
- it's an intentional change, they are planning to remove the feature.
- there is no change at all, if you don't see the option, clear your cookies.
- it's a bug and they are currently investigating it.
- they have found the bug, fixed the issue and everything is back to normal now. (except users report it isn't)
- it really was an intentional change - but a temporary one, in order to isolate/fix another bug. The other bug got fixed, they reverted the change and everything is back to normal now! (except users still report it isn't)
- they didn't want to remove the option, but they had to disable it for the time being, because it's breaking another feature.
- the option is somehow gone for good, but they'd consider reimplementing it if there is enough demand.
Either Google's PR department is engaging in russian propaganda levels of gaslighting here or there is enormous chaos going on inside YouTube and no one knows what the other is doing.
- kleinsch 4y agoWhenever you see this thrashy comms, it’s bc this wasn’t rolled out like a new feature with documentation and blog posts, so you’re seeing different support people who don’t know what’s happening try to explain it.