I worked in a fairly large engineering org in the mid 2010s. There was a DevOps team comprised of former engineers who had an extensive knowledge of both the pr

I worked in a fairly large engineering org in the mid 2010s. There was a DevOps team comprised of former engineers who had an extensive knowledge of both the product stack and the test and infra stack, the latter of which they had built from the ground up. They were all amazing but there was one fellow in particular who somehow managed to have time to put out fires and identify initiatives which would 10x every engineer in the org and get the ball rolling on them. He was never too busy to get back to you on the same day if you sent him a question with enough context. He was also very well networked with the rest of the 2000 person engineering org and knew the key nodes within the org for any conceivable technology. I attribute all this to his non-dogmatic diligence and relentless curiousity.