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Not exactly sure where I got this from, but I once read: "Call me - it's simpler" translates to you wanting to do your thinking inside my ear instead of your he
by skore 15y ago
Not exactly sure where I got this from, but I once read: "Call me - it's simpler" translates to you wanting to do your thinking inside my ear instead of your head.
That being said, from my own experience, the only thing that phone calls get done like no other medium (apart from a direct conversation, of course) is build interpersonal trust. It can further be a good way to diffuse tension right away because instead of having a customer write pages of mounting tension, they get a reaction immediately and that alone is usually enough to make the first steps towards reconciliation.
- cshesse 15y agoI've found that phone calls are good when people ignore or are bad at reading email (miss questions, fail to respond/read, don't read it completely, etc). For people who are good at email, phone calls are good (or the same as IM) when you need an in-depth back and forth conversation, for example, discussing some software bug.