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> Closing the door to people that are drive-by posters who cannot be bothered to fork over three dollars can only result in better inputs. We are not talking a
by zelphirkalt 4y ago
> Closing the door to people that are drive-by posters who cannot be bothered to fork over three dollars can only result in better inputs.
We are not talking about the same kind of issues or people. Aside from the strawman:
People creating an issue with all the detail are already investing time into reporting an aspect of your project. Immediately closing the issues is like giving them a middle finger, for investing their time, trying to help the project.
Sometimes, when I have a problem with some tool being buggy, I consider opening an issue, but sometimes I don't do it, because I know it would be time-consuming. However, when I open an issue, I usually try to provide all required information and maybe even an example to reproduce the issue. I invest time to make it easy for the maintainers to see the actual issue. If they closed that issue immediately and wasted my time like that, I would be very careful to ever invest time again into anything those people create.