"And really, is the iron-fist policy so bad? So someone gets a bad taste in their mouth. That someone was wrecking your community." The person I'm talking abou

"And really, is the iron-fist policy so bad? So someone gets a bad taste in their mouth. That someone was wrecking your community." The person I'm talking about was/is a good member of the community, but they got mad 1 out of 200 of their threads. I don't want them to leave.