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How much of a premium would you charge for something like this?
by ExecutiveDre 4y ago
How much of a premium would you charge for something like this?
- StayTrue 4y agoDepends on how much work it is. I would try to price it as my SaaS fee plus a consulting fee where the latter is NOT flat rate. Because this kind of arrangement turns you into a consultant.
- ExecutiveDre 4y agoYea, so more like an hourly rate or monthly on-going fee after implementation?
- rudasn 4y agoI'm in a similar boat as you, having tens of on prem servers hosting our app. Provide options to your customers as to what they should pay and what level of support they will receive. Server goes down mid-day, or mid-night, who's going to fix it? New release is ready for deployment, how is that going to happen? During their business hours, or outside of your business hours? Are they going to need customisations that are out of scope of your product? If you ask now, they'll say "no", but it really means "no, I don't understand the depth of your question". How are you going to handle that? (hint: feature flags and if statements, avoid having separate codebases). We try to automate as much as possible, to the point where we can deploy to a bunch of on prem servers, or a single hosted one, with the same tooling and process. It's not perfect, it's not `heroku deploy`, but it's good enough for us going forward. We use a combo of ansible, docker, and WireGuard to pull this off, but there are paid alternatives if your clients can afford it (like tailscale, replicated, teleport, etc).
- 5Qn8mNbc2FNCiVV 4y agoLike, at least 20x list price because if they want on-prem money isn't their priority
- ExecutiveDre 4y agoYea. However I could see a world where for the amount of work, even a 20x premium wouldn't be enough lol