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> if you open an issue or pull request and you're not on the OpenCollective, it's usually immediately closed, by policy. Maybe I’m misunderstanding but does th

by nequo 4y ago

> if you open an issue or pull request and you're not on the OpenCollective, it's usually immediately closed, by policy. Maybe I’m misunderstanding but does this mean that you cannot submit a bug report unless you donate to them?

8K832d7tNmiQ 4y ago
users who use their product are probably assumed to be working on enterprise market already, hence a weird B2B model in an open community.
layer8 4y ago
Yes. And this is answered in more detail on the linked page.
_carbyau_ 4y ago
My reading of it on their page was that they are free to ignore your bug report unless you donate to them. You didn't pay? Well, that's just, like, your bug report, man... Essentially it boils down to: you cared enough to submit a bug report? Then you should also care enough to donate.
- slavik81 4y ago
  > they are free to ignore your bug report That is true of any open source project.
  - jmoss20 4y ago
    It's a UX thing. The "auto-close" behavior makes the policy obvious. And presumably the maintainers are not bound in any way to not re-open an especially good/important bug. It just makes makes non-patron support opt-in, instead of opt-out.
- jcparkyn 4y ago
  That logic (your last paragraph) essentially assumes that people only care for selfish reasons. Plenty of people contribute for the sake of giving back to the project (by e.g. taking the time to write a high-quality bug report or PR).
  - _carbyau_ 4y ago
    True and in this case, if the team thought it was good they can still choose to run with it. But that would be unexpected. This is about managing expectations. And generally in the modern world, if you want someone to fix something for you, you pay them.
pie_flavor 4y ago
In practice, excepting for major issues. In principle you are supposed to donate in order to use it at all, and the issue tracker is simply where they check to make sure.

by nequo 4y ago

8K832d7tNmiQ 4y ago

users who use their product are probably assumed to be working on enterprise market already, hence a weird B2B model in an open community.

layer8 4y ago

Yes. And this is answered in more detail on the linked page.

_carbyau_ 4y ago

My reading of it on their page was that they are free to ignore your bug report unless you donate to them. You didn't pay? Well, that's just, like, your bug report, man... Essentially it boils down to: you cared enough to submit a bug report? Then you should also care enough to donate.

slavik81 4y ago
> they are free to ignore your bug report That is true of any open source project.
- jmoss20 4y ago
  It's a UX thing. The "auto-close" behavior makes the policy obvious. And presumably the maintainers are not bound in any way to not re-open an especially good/important bug. It just makes makes non-patron support opt-in, instead of opt-out.
jcparkyn 4y ago
That logic (your last paragraph) essentially assumes that people only care for selfish reasons. Plenty of people contribute for the sake of giving back to the project (by e.g. taking the time to write a high-quality bug report or PR).
- _carbyau_ 4y ago
  True and in this case, if the team thought it was good they can still choose to run with it. But that would be unexpected. This is about managing expectations. And generally in the modern world, if you want someone to fix something for you, you pay them.

pie_flavor 4y ago

In practice, excepting for major issues. In principle you are supposed to donate in order to use it at all, and the issue tracker is simply where they check to make sure.