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My experience in getting a Tesla repair vs. getting a Honda recall repair: Tesla: made an appointment on the app at a time that worked for me (about a week out
by calciphus 4y ago
My experience in getting a Tesla repair vs. getting a Honda recall repair:
Tesla: made an appointment on the app at a time that worked for me (about a week out). Drove in, parked the car, walked away in under 5 minutes. App notifies me I've got a $100 per ride Uber credit to get back to work/home. Repair is completed in about 5 hours, I get a call and notification that the work is done.
Honda: airbag recall - the dealership can't tell me when it'll be finished, offers to buy my car because "it's not safe anymore anyways", high pressure sales tactics while I wait to drop off / sign in. Repair takes two days, no loaner vehicle or drop-off shuttle. Three weeks after I pick up my car the airbag light starts flashing intermittently. I bring the car back, they tell me it'll be $2300 to "investigate" and could take a few days. If they find it was due to the recall repair work I might not be charged, but if there's any hint it was something else I'll need to pay for that repair (in addition to the investigation).