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Historically, there was little that could go wrong with a vehicle that wasn't in some way physical. A recall really meant recalling your product to the place o
by sbuttgereit 4y ago
Historically, there was little that could go wrong with a vehicle that wasn't in some way physical. A recall really meant recalling your product to the place of purchase for some sort of physical intervention.
Today, there is software that can and does go wrong... Maybe moreso than the physical... But the regulatory environment hasn't kept pace with the technology.
So software issues like this must still be called a recall and communicated as such. Unfortunately, the connotation of a severe issue requiring the physical product is also lagging in the culture, thus stories like the one posted about a software update delivered over the air