13 ms·
My boring Hondas just keep racking up miles with few problems. And the few recalls they’ve had, including ones they told me about, the problem has always been f
by robg 4y ago
My boring Hondas just keep racking up miles with few problems. And the few recalls they’ve had, including ones they told me about, the problem has always been fixed same day.
How does that user experience compare to Tesla repairs?
- calciphus 4y agoMy experience in getting a Tesla repair vs. getting a Honda recall repair: Tesla: made an appointment on the app at a time that worked for me (about a week out). Drove in, parked the car, walked away in under 5 minutes. App notifies me I've got a $100 per ride Uber credit to get back to work/home. Repair is completed in about 5 hours, I get a call and notification that the work is done. Honda: airbag recall - the dealership can't tell me when it'll be finished, offers to buy my car because "it's not safe anymore anyways", high pressure sales tactics while I wait to drop off / sign in. Repair takes two days, no loaner vehicle or drop-off shuttle. Three weeks after I pick up my car the airbag light starts flashing intermittently. I bring the car back, they tell me it'll be $2300 to "investigate" and could take a few days. If they find it was due to the recall repair work I might not be charged, but if there's any hint it was something else I'll need to pay for that repair (in addition to the investigation).
- belltaco 4y agoThe user experience of not dying is definitely superior. https://www.manufacturing.net/automotive/news/13120295/honda-reports-20th-death-from-exploding-takata-air-bag https://www.manufacturing.net/automotive/news/13120295/honda... https://www.cnn.com/2020/10/05/us/honda-airbag-exploded-killed-driver-trnd https://www.cnn.com/2020/10/05/us/honda-airbag-exploded-kill...