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I used to work at a car company that has a reputation for reliability. This reporting is frustrating - a recall isn’t a bad thing, it’s a car company getting ah
by serjester 4y ago
I used to work at a car company that has a reputation for reliability. This reporting is frustrating - a recall isn’t a bad thing, it’s a car company getting ahead of the problem. Our alternative was to sit on issues until someone (potentially) gets hurt and it’s a “real” issue. Not to mention, I’m not even sure how a firmware update gets this kind of negative publicity.
- salawat 4y agoFirmware updates can have drastic far reaching effects when your car is primarily computer controlled, and is, relatively speaking, chock full of software based interlocks that essentially implement product binning. People are becoming more aware of the impact of all that "crap nobody is willing to let you see", and it is, in my estimation, a good thing.
- sschueller 4y agoBut it hasn't been the car companies getting ahead of the problem. It has become the last thing they want to do. I recall Ford rather paying victims of roll overs than admit to recalling. The negative press is warranted especially if the recall was forced by the government.
- gremlinsinc 4y agoThis is also an underlying theme in fight club, since the narrator is a recall risk assessment analyst.