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Can't you ask "What have you tried so far?". I can't imagine that being taken weirdly.
by corobo 4y ago
Can't you ask "What have you tried so far?". I can't imagine that being taken weirdly.
- hnfong 4y agoIn some situations could result in a 30 minute speech though.
- corobo 4y agoThat's unfortunate but if the user has done something that takes 30 minutes to explain it's probably worth listening.
- TaylorAlexander 4y agoThat has got to be a very rare occurrence. Asking first is in my opinion the best advice. If in rare situations the person is giving a long winded or incoherent answer it should be okay to interrupt, but to avoid asking them what they tried on the off chance they are a poor communicator seems to me a bad tactic.