4 ms·
If you’ve been asked to help troubleshoot or fix a broken system then it’s not really unsolicited. Often if I’m the person who is stuck I’m totally willing to
by bstpierre 4y ago
If you’ve been asked to help troubleshoot or fix a broken system then it’s not really unsolicited.
Often if I’m the person who is stuck I’m totally willing to let a new set of eyes offer all of the “obvious” things that have already tried, because while it’s usually just a rehash, there are occasionally “but what about” cases that haven’t been checked yet. And if we don’t find anything new, at least the helper is now up to speed on what’s already been covered.
- TaylorAlexander 4y agoCertainly if you have been asked for help then offering advice is fine. But often people will jump straight to offering advice without even establishing that the person wants help, and I wanted to call attention to that behavior.