Depends on the person. I’ve found it effective to ask questions like “would it be helpful to tell me what you’ve tried? Or for me to share my intuitions about h

Depends on the person. I’ve found it effective to ask questions like “would it be helpful to tell me what you’ve tried? Or for me to share my intuitions about how I’d look into this?” Depending on what’s being addressed I may add something like “or is there something else you have in mind?” or even begin with “how can I be most supportive? [And it’s okay if you don’t know right now]”