>It is too distant from common workers Isn't this the ironic part of the post? The "middle managers" empowered the common workers who were ostensibly in the be

>It is too distant from common workers Isn't this the ironic part of the post? The "middle managers" empowered the common workers who were ostensibly in the best position to identify and solve the problem. Yet those common workers seem to interpret their role as just messengers and not wholly owning the situation by also offering alternative solutions. It's not even clear to me that they identified the root problem so that it wouldn't happen elsewhere * * yes, they said it was performing work that wasn't spec'd. But why were they doing it? Bad requirements management? Bad contract management? Something else?