> have you thought that maybe this is not the reason at all why they want this ? maybe they have a scanner somewhere that works better with the landscape format

> have you thought that maybe this is not the reason at all why they want this ? maybe they have a scanner somewhere that works better with the landscape format ? some regulation to comply with ? Sure, which is why asking "why?" is so crucial. Or are you suggesting they try to comply to some regulatory requirement without actually knowing that they're doing so or what regulation must be complied with, so they can actually confirm compliance? Sounds like a disaster waiting to happen.