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I've had a generally positive experience using the search feature in Confluence. Roughly speaking, how many documents do you think your org has, if you don't mi
by registeredcorn 4y ago
I've had a generally positive experience using the search feature in Confluence. Roughly speaking, how many documents do you think your org has, if you don't mind my asking? Mine probably has an eclectic collection of somewhere between 300-400. We use it for KBs, QRGs, how to's, etc.
The main downside to Confluence I've seen has been more around making it obvious when something is public vs private facing. I had to lock things down a bit to ensure nothing internal was getting out, and have a specific tag I add when I want something visible to the client.
It's also INCREDIBLY frustrating that if I make a numbered list, then want to have a break with a picture or whatever, when I go back to the list, it starts back at 1. I don't always want to use a bullet point, but having the numbers be off makes things very hard to understand at a glance, and basically forces me to set things up in a way that shoves all screenshots or graphics at the very end. I absolutely hate it. It's such a stupid little thing. Just let me put in #.(space) and pick up where I left off!!
- Volundr 4y agoTBH I have no idea. I left the company where we were using confluence, but it held the documentation for around 20 teams of developers. The search was always awful for finding anything you didn't have a link to. I vividly remember trying to find a document I knew existed by searching for a phrase in that document tons of results, none of them even close. Ok put it in quotes. Still a mess of results, none of them containing the phrase I was searching for. Looked up the confluence search documentation, turns out they call a string in quotes an exact search, but it's documented to not be. It'll still try to find those terms in proximity each other.